Privacy Policy
This document outlines the Privacy Policy for the River Ridge website: www.riverridge.nz
River Ridge is committed to providing you with the best possible customer service experience. We are bound by the New Zealand Privacy Act 2020, which sets out principles relating to the collection, use, disclosure, and protection of personal information.
Collection of Your Personal Information
Many areas of this website can be accessed without providing personal information. However, in order to access certain features, make a booking, or receive support, you may be required to submit personally identifiable information. This may include, but is not limited to, your name, email address, phone number, or other details necessary to deliver our services or assist with enquiries.
Sharing of Your Personal Information
We may occasionally engage third-party service providers to assist with services on our behalf—such as managing customer support, processing transactions, or handling bookings. These providers are permitted to access only the information necessary to perform their role and are required to adhere to strict confidentiality and privacy standards.
Accessing Your Personal Information
You have the right to access the personal information we hold about you, subject to any exceptions under the law. If you would like to review or update your information, please contact us. For security purposes, you may be asked to submit your request in writing. River Ridge reserves the right to charge a reasonable fee to cover the cost of retrieving and supplying this information.
Use of Your Personal Information
We may collect non-identifiable information about visitors to our site, including browser type, operating system, pages visited, access times, and referring website addresses. This information helps us analyse trends, improve our website, and deliver more personalised content to users.
From time to time, we may use customer information for new purposes not previously disclosed. If our information practices change, we will apply those changes only to data collected after the update is made and will update this Privacy Policy accordingly.
Changes to This Privacy Policy
River Ridge reserves the right to update or amend this Privacy Policy at any time. We encourage you to review it periodically. If you do not agree with any changes, you should discontinue use of the website.
Contact Us
River Ridge welcomes your feedback and questions regarding this Privacy Policy. To get in touch, please contact us using the details below during standard business hours.
Post:
Attn: Privacy Policy, River Ridge, 348 Catlins Valley Rd, Owaka, The Catlins
South Otago, South Island 9586, New Zealand
Email: info@riverridge.nz]